FAQS

Good news! Every Friday you can choose your meals based on our menu two weeks at a time or we can choose for you based on your preferences. We will post the upcoming week’s menu plus the following week’s menu. Don’t worry if you forget. We will send a reminder every Friday to re-order every week! We automatically plan for you every week.

If you are a first-time subscriber, you need to sign up by Wednesday to start receiving meals the next Tuesday or Wednesday.

At this time we are working from a “dark kitchen” which means it is a health department licensed kitchen but has no retail capacity. However feel free to speak to us about your situation. A simple ice box on your front steps will keep your meals fresh till you can be home to take care of them.

You will place your order on Friday based on our menu offerings. Your Wilder Fresh meals will be delivered on Tuesday or Wednesday freshly prepared and delivered by 4pm

Once subscribed, you can easily pause or cancel your subscription by heading to My Account -> Next Order and then click ‘Pause or Cancel’.  Here you will be able to cancel deliveries for just one month, until a specific date, or indefinitely.

Please note that you will need to cancel your plan before 10am on the last Wednesday prior to the upcoming month in order to avoid being charged for meals that month.

If you need to make modifications to your order, including items ordered or special instructions, changes must be made by 3:00PM on Friday Please contact us if you’re having trouble making a change.

Of course! All of our meals are organic, and we offer vegan, vegetarian and gluten-free. We can further customize most of our dishes to meet even the most sensitive stomach. Please contact our Chef directly to inquire about this. There is a monthly add-on charge for consultation services.